Method 2: Running the Troubleshooter for Hardware and Devices Once your OS has loaded completely, you can plug in your USB headset and check if the audio issue is gone.
It’s also best if you disconnect all peripheral devices when loading your operating system. So, before you boot your system, we recommend that you unplug your USB headset.
The reason why there’s no audio coming from your headset might be because it is conflicting with other peripheral devices connected to your computer.